Business Wire

  1. monday.com Expands AI-Powered Agents, CRM Suite, And Enterprise-Grade Capabilities 10/3/2025

    monday.com today announced the next wave of product innovations at Elevate, its annual customer conference.

  2. ServiceNow And Five9 Expand Partnership With Turnkey AI-Powered Solution For Unified Employee And Customer Experiences 11/13/2024

    ServiceNow World Forum & Five9 CX Summit—ServiceNow he AI platform for business transformation, and Five9 provider of the Intelligent CX Platform, today announced an expanded partnership to deliver a turnkey AI-powered solution for unified end-to-end employee and customer experiences.

  3. LexisNexis Releases InterAction Mobility 1.3 For Mobile CRM 6/18/2013

    LexisNexis® Legal & Professional, a leading provider of content and technology solutions, announced today the release of LexisNexis InterAction® Mobility1.3. Mobility 1.3 is a secure mobile solution for accessing the market leadingcustomer relationship management (CRM) tool for law firms

  4. Fonality Call Center System Saves SunPorch $100K In Annual Advertising Costs 11/19/2008
    SunPorch, the leading manufacturer of ready-to-assemble sunroom kits, has reduced its annual advertising spend by $100,000 because of its deployment of PBXtra Call Center from Fonality®, a leading provider of open source unified communication systems for businesses.
  5. New Study Shows Customer Experience Is A Competitive Differentiator 11/17/2008
    According to the results of a new survey from SAS, the leader in business analytics, Peppers & Rogers Group and Jubelirer Research, companies that have better customer experience management capabilities, along with a strong customer orientation, enjoy a decisive competitive advantage.
  6. SPSS mrDialer With Voice over IP (VoIP) Lowers Costs For Market Researchers, Enables The Virtual Call Center 11/10/2008
    SPSS DIRECTIONS USER CONFERENCE -- SPSS Inc. (Nasdaq: SPSS), the leading global provider of Predictive Analytics software and solutions, today announced SPSS mrDialer 4.0 with Voice over Internet Protocol (VoIP).
  7. CyrusOne CEO To Share Eco-Efficient Data Center Trends 11/7/2008
    CyrusOne, a leader in high-availability, high density data center services, announced today its President and CEO, David Ferdman has been invited to participate in a panel discussion on “Eco-Efficient IT” to share best practices, techniques and ideas on reducing data center carbon footprints.
  8. Industry Visionaries To Discuss Next-Generation Data Centers For Financial Services Firms 11/6/2008
    Adaptivity, the premier data center architecture consulting firm, will participate in a free, one-hour Wall Street & Technology Webcast entitled, "How to Build a Next-Generation Data Center."
  9. GlassHouse Technologies Opens New Customer Support Services Call Center 11/6/2008
    GlassHouse Technologies, a leading independent IT infrastructure consulting and services firm, today announced the opening of their new, upgraded call center in Cary, North Carolina.
  10. Global Connect Selects Payment Vision To Offer Payment Gateway Services To Customers Of Its Voice Messaging System 11/4/2008
    Global Connect, one of the leading providers of voice messaging and notification services, announced today that its customers will have access to the gateway services of Payment Vision, the popular payment gateway powered by Autoscribe Corp.