Current Headlines

  1. Upstream Works Announces New Software Improving Customer Engagements And Digital CX Journeys

    Upstream Works Software Ltd., a provider of Omnichannel Contact Center solutions, announces Version 3.7 of its signature software, Upstream Works for Finesse (UWF)

  2. Glympse Delivers Personalized Predictive Experience for TruGreen Customers

    Glympse, the pioneer of real-time location technology, is proud to announce they are working with TruGreen, the nation's leading professional lawn care company helping people live life outside, to deliver information to consumers and businesses-including the location and estimated time of arrival (ETA) of TruGreen specialists via the TruGreen mobile app

  3. Lunar Launches Uplink, A New Text Message Product For Sales Teams

    Lunar, a technology-based, software as a service (SaaS) product development and business consulting company, today announces the launch of its new product, Uplink

  4. Advocado Unveils TraaqrSMB, The First And Only Fully Automated Click-To-Call, Conversion-Level Tracking Service For Small Businesses

    At the HubSpot INBOUND 2018 conference, Advocado today unveiled TraaqrSMB, the marketing industry’s first and only fully automated click-to-call, conversion-level tracking service for small businesses and their agencies

  5. Solastis Pte Ltd Releases Its CRM With Task Management Solution For Customers Worldwide

    Singapore based SaaS company, Solastis Solutions has released the first version of its CRM with task management solution called Solastis CRM+ for customers. Currently, the solution is being offered in beta stage where it is available free of cost (Limited seats only)

  6. The New Version Of SutiCRM Software Adds Additional Functionality And Enhances The User Experience

    SutiSoft Inc., a trusted provider of easy to use web-based and mobile business solutions, today announced the release of SutiCRM 7.2 with additional features for both users and administrators

  7. Adds HubSpot Integration To Provide Customers Easier Access To Platform Intelligence
    8/29/2018, the first truly AI-Powered Teammate designed for the workplace, officially announced today that starting September 1, will release a HubSpot integration to provide users of HubSpot, the leading inbound marketing and sales growth platform, with more flexibility and instant access to the platform's intelligence.

  8. Mitel Introduces CCaaS Solution To Enable Businesses To Provide More Intelligent Customer Experiences

    Mitel® (Nasdaq:MITL) (TSX:MNW) is giving businesses more ways to keep up with ever-rising customer expectations through the introduction of MiCloud Engage Contact Center, a highly-insightful Contact Center-as-a-Service (CCaaS) platform, and the latest release of MiCloud Flex, a Mitel flagship UCaaS solution

  9. Top U.S. Public Accounting Firm Selects 3CLogic Cloud Contact Center Platform To Modernize Customer Experience

    3CLogic, a leading provider of cloud contact center software, today announced that it has been selected to deploy an enterprise-level, hybrid cloud contact center solution for one of the largest public accounting, consulting, and technology firms in the United States

  10. Bright Pattern Partners With VIPdesk Connect To Elevate Contact Center Customer Experience

    Bright Pattern today announced its partnership with VIPdesk Connect, a leading US-based provider of outsourced customer care services for brands seeking to elevate the customer experience