Current Headlines

  1. Florida Commercial Construction Leader MEC General Contractors Chooses Unanet CRM 7/8/2024

    MEC General Contractors, a family-owned and operated, full-service commercial construction company based in Melbourne, Florida, has selected Unanet, the leading provider of project-based enterprise resource planning (ERP) and customer relationship management (CRM) for the architecture, engineering, and construction (AEC) industry, as its CRM platform.

  2. Aidium Unveils 24/7 Customer Support To Empower Mortgage Professionals Anytime, Anywhere 7/2/2024

    Aidium, the leading business intelligence and mortgage CRM platform, proudly announces its 24/7 customer support service. This underscores Aidium's commitment to providing unparalleled support, ensuring mortgage professionals have access to real-time assistance whenever needed.

  3. MRI Software Introduces Unified Multifamily CRM And Communications Tool To Accelerate Leasing And Retention 6/18/2024

    MRI Software, a global leader in real estate solutions and services, has launched MRI Engage CRM™, an integrated CRM and communications tool that helps multifamily organizations achieve their leasing and occupancy goals.

  4. Virginia529 Selects eGain AI Knowledge To Elevate Customer And Advisor Experience 6/14/2024

    eGain, the leading AI knowledge platform for customer service, today announced that Virginia529 has selected the eGain Knowledge Hub™ to enhance its customer service.

  5. ScreenMeet Partners With Natterbox To Launch Natterbox Remote Assist, A Visual Support Tool For Contact Centers 6/11/2024

    ScreenMeet, a leader in customer support solutions that includes fully integrated screen and mobile camera sharing, has announced a partnership with Natterbox, a global innovator in contact center solutions, to empower contact centers around the world to increase first contact resolution, reduce costs, and deliver exceptional customer experiences.

  6. Converge Technology Solutions Announces Contact Center IQ Built On IBM Watsonx 6/11/2024

    Converge Technology Solutions Corp. ("Converge" or "the Company") (TSX: CTS) is pleased to announce the launch of its newest solution – Contact Center IQ.

  7. Enovox And ImIn Announce Multi-Million Dollar Partnership To Revolutionize Workforce And Contact Center Engagement 6/11/2024

    Enovox, LLC, a minority-owned and led business consulting firm, has announced a multi-million-dollar strategic investment in ImIn, Inc., a minority, woman-owned and led tech start-up, to fuel innovation and growth in their respective technology services industries. 

  8. Multichannel Contact Center, Incept, Empowers Frontline Workers With A New Ownership Asset Through Salt Labs 6/3/2024

    Salt Labs, creator of the first employee rewards and incentives platform for frontline employees, is pleased to announce its partnership with Incept, a leading multichannel contact center in Ohio.

  9. International Airport To Integrate 3CLogic With Deployment Of ServiceNow Customer Workflows To Optimize CX 5/30/2024

    3CLogic, the leading Conversational AI and Contact Center solution for ServiceNow®, today announced its selection by a European airport and travel retail group serving millions of passengers annually.

  10. Yardi Introduces Enhanced CRM Solution For Senior Living 5/28/2024

    Yardi® announces the release of RentCafe® Senior CRM IQ, a prospect-centric customer relationship management solution for senior living operators. Seamlessly integrated with key elements of the Yardi® Senior Living Suite, Senior CRM IQ provides a frictionless experience for managing senior living prospects and residents.