Current Headlines

  1. automotivemastermind Enhances Mastermind's Connectivity Through Tekion Integration 4/23/2024

    automotiveMastermind, the automotive industry's trusted data and technology provider, will integrate its Mastermind technology with Tekion, innovator of the first and fastest cloud-native automotive retail SaaS platform, Automotive Retail Cloud (ARC).

  2. Leveraging Ansa's technology, Sweetfin Launches Customer Wallet 4/23/2024

    Ansa, the fintech infrastructure solution enabling merchants to launch branded customer wallets, today announced its new partnership with Sweetfin, the chef-driven, premium poke bowl concept based in Los Angeles. 

  3. TTEC And Bright Software Unveil AI-Enhanced Learning Solution To Elevate Contact Center Associate Performance 4/23/2024

    TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) and AI technology and services innovator and Bright Software, Inc., a global leader in immersive learning and simulation technology, today announced a strategic alliance to dramatically improve contact center associate performance and engagement.

  4. Playvox Brings New Integrated Workforce Management Solutions To Freshworks Customer Service Applications 4/23/2024

    Playvox, the leading provider of Workforce Engagement Management (WEM) solutions for digital-first contact and support centers, officially announced its new Workforce Management Software (WFM) integration to Freshworks Customer Service Applications via an app on the Freshworks Marketplace.

  5. NHTrust Selects Wealthbox For Firmwide CRM Software Implementation 4/17/2024

    Wealthbox, the highest-rated CRM software for financial advisors, today announces a new firmwide CRM agreement with NHTrust. With $1.4B in AUM, NHTrust advises individuals, trusts, and nonprofits, and operates offices throughout New Hampshire.

  6. Discover Financial Services Deploys Google Cloud's Generative AI To Transform Customer Service 4/9/2024

    Cloud Next '24, LAS VEGAS - Discover today announced a strategic collaboration with Google Cloud to introduce generative AI (gen AI) technology into its customer care centers.

  7. Clearcover Launches Generative AI Insurance Tool To Expedite Claims Processing And Improve Customer Experience 4/8/2024

    Clearcover, a next-generation car insurance company, announces the launch of its revolutionary generative AI solution that further digitizes statement collection, significantly streamlining the insurance claims process and customer experience.

  8. Merkle Launches Global Messaging Solution 4/8/2024

    Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, announced the launch of Intelligent Messaging, its end-to-end messaging solution, to create unified brand experiences across touchpoints and channels by blending AI assistance and human interaction.

  9. Veeva Vault CRM Now Available For All New Customers 4/1/2024

    Veeva Systems (NYSE: VEEV) today announced that multiple early adopters are live on Vault CRM, which is now the go-forward solution for all new customers

  10. net+ Partners With Plume To Provide Premier Business Solutions And Seamless Customer Experience To SMBs In Switzerland 3/20/2024

    net+, the number one service provider in western Switzerland, has launched a new small business service: "WIFIBusiness" by net+ powered by Plume WorkPass®.