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  1. Guest Column: Asking Questions And Creating Expectations: What To Do And Not To Do When It Comes To Surveys 2/23/2009
    Lately it seems companies are using “how was our service?” questionnaires following the purchase of goods or services even more so than in the past. Have you ever answered one of those surveys to let somebody know you weren’t happy with the experience you’d had, and then never heard anything back from the business that asked? If you’ve had one of these experiences then you know what it feels like to be asked your opinion and have it ignored. When it comes to Enterprise Feedback Management (EFM) this is a cardinal sin. By James Martin, Chairman and CEO, Inquisite
  2. Asking Questions And Creating Expectations: What To Do And Not To Do When It Comes To Surveys 2/23/2009
    Lately it seems companies are using “how was our service?” questionnaires following the purchase of goods or services even more so than in the past. Have you ever answered one of those surveys to let somebody know you weren’t happy with the experience you’d had, and then never heard anything back from the business that asked? If you’ve had one of these experiences then you know what it feels like to be asked your opinion and have it ignored. When it comes to Enterprise Feedback Management (EFM) this is a cardinal sin. By James Martin, Chairman and CEO, Inquisite
  3. Jabra GN9125 Series 11/26/2008
    The Jabra GN9125 is a wireless headset that works the way today’s in-office professionals work.
  4. Product Sheet: Jabra GN9125 Series 11/26/2008
    The Jabra GN9125 is a wireless headset that works the way today’s in-office professionals work.
  5. Product Sheet: Jabra GN9350e 11/10/2008
    The dual-connection Jabra GN9350e wireless headset gives you high performance in both traditional and PC-based telephone environments. That means you can upscale or even replace your telephone system and still keep the same headsets. In short, the Jabra GN9350e provides all the benefits of hands-free mobility in a lightweight, ergonomic, and future-proof design.
  6. Jabra GN9350e 11/10/2008
    The dual-connection Jabra GN9350e* wireless headset gives you high performance in both traditional and PC-based telephone environments. That means you can upscale or even replace your telephone system and still keep the same headsets. In short, the Jabra GN9350e provides all the benefits of hands-free mobility in a lightweight, ergonomic, and future-proof design.
  7. Feature Article: The Powerful Combination Of CRM & EFM 9/5/2008
    Customer retention, customer engagement and customer experience all seem more critical today than ever before. In today’s challenging economy and ultra-competitive markets, businesses simply can’t afford customer churn. Forward-thinking business leaders are increasingly adopting and integrating the latest customer relationship management (CRM) and enterprise feedback management (EFM) applications to achieve a more thorough understanding of their customer base than was previously possible. By Inquisite
  8. The Powerful Combination Of CRM & EFM 9/5/2008
    Customer retention, customer engagement and customer experience all seem more critical today than ever before. In today’s challenging economy and ultra-competitive markets, businesses simply can’t afford customer churn. Forward-thinking business leaders are increasingly adopting and integrating the latest customer relationship management (CRM) and enterprise feedback management (EFM) applications to achieve a more thorough understanding of their customer base than was previously possible. By Inquisite
  9. Mobile CRM: Empowering The 24x7 Road Warrior 4/23/2008
    Market Research: Mobile CRM Empowering The 24x7 Road Warrior
  10. CaseStudy: Insurance And Securities Agency Streamlines Processes And Data Integration Using Microsoft Dynamics CRM Software 4/21/2008
    CaseStudy: Insurance And Securities Agency Streamlines Processes And Data Integration Using Microsoft Dynamics CRM Software