Current Headlines
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Kore.ai Launches Intelligent Virtual Assistants For Zoom Contact Center
9/20/2023
Kore.ai, one of the world's leading enterprise conversational and generative AI platform and solutions provider, today announced the integration of its Experience Optimization (XO) Platform with Zoom Contact Center.
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TTEC Government Solutions, In Partnership With TTEC Digital, Awarded Contract By U.S. Government To Improve Customer Experiences
9/14/2023
TTEC Government Solutions, a subsidiary of TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) and AI technology and services innovator, announced today that it was awarded a contract to modernize the customer experience at a wide range of federal agencies with the U.S. General Services Administration (GSA).
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SalesHood Launches Salesforce CRM Insights For Client Sites To Sell And Service Customers More Effectively And Efficiently
9/14/2023
SalesHood, the leading purpose-built sales enablement platform, launched a new way for sales and customer success teams to engage their customers and prospects digitally with CRM Insights for Client Sites.
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Americor Introduces Cutting-Edge CRM And POS Software Solutions To Revolutionize The Client Experience
9/11/2023
Americor Financial, a leading provider of debt relief solutions , is proud to announce the launch of its state-of-the-art Customer Relationship Management (CRM) and Point of Sale (POS) software systems.
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Brevo Meets Consumer Demand For Frictionless Purchasing Experiences With New CRM Solutions
9/6/2023
Brevo, a leading provider of Customer Relationship Management (CRM) solutions, has today unveiled sales solutions designed to address the growing customer demand for frictionless purchasing experiences.
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PBCS And Bright Pattern Forge Strategic Partnership To Deliver Enhanced Omnichannel Communication Solutions
9/3/2023
PBCS and Bright Pattern are delighted to announce their strategic partnership aimed at empowering organizations with cutting-edge omnichannel communication capabilities.
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NovelVox Launches NV Desk, A New Case Management For Cisco, Avaya, Genesys, Amazon Connect, Webex, Five9, Nice & Dialpad Contact Centers
8/22/2023
Disjointed applications or systems often force customer service representatives to toggle between multiple screens while handling customers' requests.
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ABC Evo Unveils Cutting-Edge CRM And Business Intelligence Solutions To Enhance Its Club Management Software
8/16/2023
ABC Evo, the leading provided club management solutions in LATAM, proudly announced the launch of integrated CRM and Business Intelligence solutions at IHRSA Brazil.
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Cubix Asset Management Unveils New Call Center And AI Chatbot To Enhance Customer Experience
8/11/2023
Cubix Asset Management, a premier self-storage operator in Northern and Central California, is revolutionizing the tenant experience with the launch of Swivl's AI-powered chatbot and CallPotential's call center service.
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TTEC Announces New AI Readiness Assessment To Help Brands Prioritize AI In Customer Experience
8/10/2023
TTEC Holdings, Inc., (NASDAQ: TTEC) a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, today announced the availability of its new AI Readiness Assessment.