Current Headlines

  1. Insellerate Launches DATA IE™ Solution 12/2/2020

    Insellerate, the leading mortgage Customer Experience Platform featuring Lead Management, CRM & Engagement that helps lenders close more loans by increasing efficiency gains across sales, marketing, operations management, announces the release of its DATA IE solution.

  2. Bentley Motors Reimagines The Future Of Luxury Mobility Experiences With Salesforce 12/2/2020

    Salesforce (NYSE: CRM), the global leader in CRM, today announced that Bentley Motors, a British luxury automotive company, will deploy Salesforce cloud solutions to give its employees a 360-degree view of customers—connecting Bentley Motors' sales, service, and marketing organizations to deliver a white-glove, personalized experience to customers.

  3. Salesforce Signs Definitive Agreement To Acquire Slack 12/1/2020

    Salesforce, the global leader in CRM, and Slack Technologies, Inc., the most innovative enterprise communications platform, have entered into a definitive agreement under which Salesforce will acquire Slack.

  4. AWS Announces Five New Capabilities For Amazon Connect, Helping Customer Service Representatives Offer More Personalized, Efficient, And Effective Experiences For Customers—All Powered By AWS’s Industry-Leading Machine Learning Technology 12/1/2020

    Today at AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com company, announced five new capabilities for AWS’s rapidly-growing contact center service, Amazon Connect, that significantly improve contact center agent productivity and end-user customer experiences.

  5. Rich Functionality, Expanded Marketplaces, Boosting Adoption Of CRM Suites 11/23/2020

    he CRM market is changing. Today most CRM suite vendors are offering modular sales, customer service, and marketing functions, enabling organizations to pick solutions that are best tailored to meet their needs.

  6. Getting Paid And Managing Customers Now Easier For Small Businesses With Integrated CRM Solution 11/19/2020

    Today, Intuit launched HubSpot for QuickBooks, an integrated CRM and financial management solution to help growing businesses speed up sales cycles and to allow sales and finance teams to work together more efficiently. Businesses get a clear and more accurate view into their financial health, which helps eliminate potential blind spots.

  7. Iowa State Bank Engages 360 View To Establish Their Customer Relationship Management Platform 11/19/2020

    360 View, a trusted provider of customer relationship management technology specifically for banks and credit unions, announced today that Iowa State Bank of Des Moines will be implementing the 360 View growth platform to enhance and expand its commitment to valued and meaningful customer relationships.

  8. Druva Acquires sfApex To Bolster Salesforce Data Protection And Governance 11/17/2020

    DxP 2020 ‒ Druva Inc., the leader in Cloud Data Protection and Management, today announced the acquisition of sfApex, a leading Salesforce developer tools and data migration service provider. 

  9. P360 Introduces BirdzAI ZING Communication Module, Enabling Compliant SMS Text Messaging To Physician Customers 11/12/2020

    P360, a leading developer of technology for life sciences companies, today announced the BirdzAI ZING Communication Module. ZING lets life sciences sales teams send custom branded, templated text messages and other digital assets (via already established text channels) to physician customers that are both personalized and compliant.

  10. Zoho Announces Partnership With Tata Consultancy Services 11/12/2020

    Today, global technology company Zoho announced a strategic alliance with Tata Consultancy Services (TCS) to provide superior Customer Relationship Management, IT Service Management and e-Commerce solutions to solve problems for large businesses.