Current Headlines

  1. Verb Technology Partners With Direct-To-Consumer (D2C) Company NewAge, Inc. In Launching App For Independent Distributors To Increase Customer Engagement And Drive Sales Conversion Rates 9/6/2021

    Verb Technology Company, Inc. (Nasdaq: VERB) ("VERB" or the "Company"), a leader in interactive video-based sales enablement applications, including interactive livestream ecommerce, webinar, CRM and marketing applications for entrepreneurs and enterprises, and NewAge, Inc. (Nasdaq: NBEV), the Colorado-based D2C (direct-to-consumer) organic and healthy products company, today announced that they have partnered to launch the NewAge Share app, a sales enablement solution with interactive video technology, to support their global brand partners and independent distributors in increasing customer engagement and sales productivity.

  2. transcosmos Offers A CRM Connect Solution With The Power Of LINE WORKS As A Digital Communication Tool Between MR And Healthcare Professionals 9/2/2021

    transcosmos inc. is delighted to announce that the company has offered "DEC Connect," its proprietary API connect platform, and supported AstraZeneca K.K. (Headquarters: Osaka, Japan; Representative Director and President: Stefan Woxström; AstraZeneca) to connect "LINE WORKS" and the company's CRM (customer relationship management) system to realize two-way communication between AstraZeneca's medical representatives (MR) and healthcare professionals.

  3. Darlington Building Society Modernises Employee Communications And Customer Engagement With 8x8 XCaaS 9/1/2021

    8x8, Inc., a leading integrated cloud communications platform provider, today announced that Darlington Building Society has deployed 8x8 XCaaS (eXperience Communications as a Service) as part of their wider digital transformation effort. Darlington Building Society has been based in the town of Darlington since 1856.

  4. Swizznet Is The Exclusive US-Based Provider For GoldMine, CRM Leader 8/31/2021

    Swizznet, a cloud-based hosting solutions company for small- and medium-sized businesses, is adding GoldMine to its portfolio of innovative solutions that help businesses grow.

  5. Leading Multinational Wholesaler Deploys Bright Pattern For Omnichannel Customer Experience 8/31/2021

    Bright Pattern, a leading provider of AI-powered cloud contact center software, has been deployed by a leading multinational wholesaler.

  6. Dialpad Playvox Partner To Optimize Agent And Customer Experience Through Dialpad Contact Center 8/25/2021

    Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced its partnership with Playvox to add advanced workforce engagement management (WEM) capabilities to Dialpad Contact Center. Through an OEM partnership with Playvox, the leading CRM-connected omnichannel contact center provider of workforce engagement solutions, Dialpad Contact Center now offers real-time agent forecasting, scheduling, and quality management as part of its existing suite of workforce engagement capabilities.

  7. ZS Announces VERSO Field Insights In Veeva CRM MyInsights 8/25/2021

    ZS, a global professional services firm, has partnered with Veeva Systems to help field teams elevate the customer experience. Developed by ZS, the new integrated solution gives joint customers access to dynamic targeting and field suggestions from ZS VERSO Field Insights within Veeva CRM MyInsights.

  8. Mavenir Acquires Telestax To Enhance Its Business Messaging And Customer Engagement Platform With CPaaS 8/25/2021

    Mavenir, the global leader in mobile messaging and business messaging monetization solutions for service providers, announced today that it has acquired Telestax Inc., a leading global Communications Platform as a Service (CPaaS) enablement and application provider to the communications industry.

  9. NXTsoft And Finn AI Partner To Deliver Frictionless AI-Driven Customer Service Experience To Financial Institution Customers 8/25/2021

    NXTsoft (nxtsoft.com), the market leader in comprehensive, secure API connectivity for fintechs and financial institutions and Vancouver, BC-based Finn AI (finn.ai), a company that builds conversational AI for banks and credit unions to improve their digital customer experience on mobile, online, and call center channels, today announced an API partnership to remove any roadblocks for financial institutions that want to enhance their current customer service experience.

  10. Zoho Launches Canvas, The Industry-First Design Studio To Re-Envision The CRM Experience For Enterprises 8/10/2021

    Today Zoho Corporation, a leading global technology company, announced Canvas for Zoho CRM, a one-of-a-kind design studio for CRM personalization.