Current Headlines

  1. AdvisorEngine Introduces Data Visualization Dashboards – A Powerful New Capability For Wealth Management Firms Looking To Upgrade Their CRM 9/29/2022

    AdvisorEngine announced today new data visualization dashboards that provide insights tailored to specific roles across key wealth management focus areas.

  2. Sendinblue Acquires Yodel.io To Give Small Businesses An Affordable, Cloud-Based Phone Support Solution 9/27/2022

    Sendinblue, the leading all-in-one digital marketing platform for small to medium-sized businesses, today announced its acquisition of Yodel.io, a cloud-based business phone solution.

  3. BSH Home Appliances Group Chooses Twilio To Revamp Its Digital Customer Engagement Experience 9/27/2022

    Twilio the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that BSH Home Appliances Group, the largest manufacturer of home appliances in Europe, will leverage Twilio Flex, a cloud-based contact center, to revamp its entire digital infrastructure within their customer service organization.

  4. HelloFresh Partners With Medallia To Transform Contact Center And Improve Customer Experience 9/27/2022

    Medallia, Inc., the global leader in customer and employee experience, today announced that HelloFresh, the world’s leading integrated food solutions group, has selected Medallia to transform their contact center experience.

  5. Zywave And Salesforce Partner To Unite Insurance Agency Sales & Service Functions Through Customized, Connected Workflows 9/21/2022

    Insurtech leader, Zywave, today announced at InsureTech Connect Vegas (ITC) 2022 a dedicated partnership and increased collaboration with Salesforce, the global Customer Relationship Management (CRM) leader.

  6. Salesforce Announces Genie - A New Data Platform Powering The World's First Real-Time CRM 9/20/2022
  7. Multinational Fleet Management Company Selects eGain Knowledge Hub™ To Power Digital-First Customer Service 9/20/2022

    eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, today announced that one of the world’s largest fleet management companies has selected the eGain Knowledge Hub to automate digital self-service and augment contact center agents at the point of service.

  8. First Tech Federal Credit Union Uses Pega To Help Drive Efficiency Across Business Operations And Customer Experiences 9/13/2022

    Pegasystems Inc. (NASDAQ: PEGA), the low-code platform provider that builds agility into the world's leading organizations, today announced First Tech Federal Credit Union (First Tech), the nation's ninth-largest credit union, deployed Pega Customer Service for Financial Services™ to help enhance member and employee experiences.

  9. ConvergeOne Announces The Availability Of C1Conversations On Google Cloud Marketplace 9/8/2022

    ConvergeOne, a services-led provider of cloud, collaboration and digital modernization solutions, today announced the availability of C1Conversations, its Integration Platform as a Service (IPaaS) powered by Google Cloud, on Google Cloud Marketplace.

  10. Trella Health Announces The Release Of Its Integrated Market Intelligence And CRM Platform For Post-Acute Care Customers 9/7/2022

    Trella Health, the leader in post-acute growth solutions, announces the release of its integrated Marketscape platform.