Featured Articles
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SIP-Based VoIP: The Next Opportunity For VoIP VARs?
6/20/2008
The VAR should work out to the other components of the solutions, such as SIP phones, SIP trunks, network infrastructure, etc., to be sure that interoperability testing has been done by the manufacturers and service providers with whom they work. Submitted by Business Solutions Magazine
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SIP-Based VoIP: The Next Opportunity For VoIP VARs?
6/20/2008
SIP-Based VoIP: The Next Opportunity For VoIP VARs?
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Policies And Advanced Directives: New Tools To Solve An Old Problem
4/23/2008
White Paper: Policies And Advanced Directives New Tools To Solve An Old Problem
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Policies And Advanced Directives: New Tools To Solve An Old Problem
4/23/2008
The use of Policies and Directives can be an invaluable asset to a workforce management professional when addressing their “unique RFP scenarios” or “long term staff planning” that require schedules that will retain employees, satisfy clients and maintain profitability. Submitted by Pipkins, Inc.
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Insurance And Securities Agency Streamlines Processes And Data Integration Using Microsoft Dynamics CRM Software
4/21/2008
For 45 years, Akron, Ohio-based ValMark Securities, a leading insurance brokerage agency and securities broker dealer, has provided sales, underwriting and administrative support to its network of over 300 wealth managers and insurance agents. ValMark maintains a targeted member broker and agent network that relies on ValMark’s expertise in preparing investment and insurance packages for high-net worth individuals.
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Integrated Contact Center Solutions For Retailers
4/9/2008
White Paper: Integrated Contact Center Solutions For Retailers
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Integrated Contact Center Solutions For Retailers
4/9/2008
Retailers know that the most cost-effective way to increase revenues is to increase sales among current customers, who already know and trust the company. To realize these new sales, retailers need systems that can harvest customer information and place that information in the hands of personnel who contact customers. Submitted by Genesys
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Integrated Contact Center Solutions For The High Technology Industry
4/9/2008
White Paper: Integrated Contact Center Solutions For The High Technology Industry
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Integrated Contact Center Solutions For The High Technology Industry
4/9/2008
Technology companies can leverage integrated contact center solutions to improve the support services that are crucial to increasing customer satisfaction, building brand awareness, enhancing customer loyalty and generating revenues. Submitted by Genesys
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Two Ways To Increase VoIP Revenue
4/2/2008
Teoma Systems responded to these challenges by changing its sales process to a team approach, which typically comprises four people: a salesperson, an engineer, a technician, and the CFO. Each person is a subject matter expert (SME) who can present Teoma Systems’ value proposition from a different angle. Submitted by Business Solutions
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