Binary Fountain, a leading provider of customer experience (CX) and online reputation management platform for enterprises, healthcare organizations and small and medium-sized businesses, today announced the launch of new customer experience and engagement tools to its CX management platform.
VinSolutions will host its annual VinWorx user summit from Oct. 7 through Oct. 9, where automotive industry insiders will convene and discuss how to discover superpowered success with new CRM skills and industry insights.
Verint® Systems Inc., The Customer Engagement Company, recently announced that the City of Barrie, Ontario, is partnering with Verint to simplify, modernize and automate its customer service operations for improved overall customer experience and employee satisfaction.
DealSignal, the leading on-demand B2B marketing data provider, today announced a new CRM Data Health™ module designed to help marketing and sales teams continuously refresh, enrich and reverify the leads, contacts and accounts in their Salesforce CRM with complete, accurate and GDPR-compliant data.
Following the successful launch of its new, unified brand and an accelerated year of software acquisitions, including lead generation platform BoldLeads and transaction management system BackAgent, Propertybase announces the release of its next-generation brokerage operating system.
In a recent development that highlights how rep-customer interactions can be leveraged to gain market intelligence, Scoop, a Netcore incubated startup, has developed an AI-powered conversational analytics platform designed to help Inside Sales teams to maximize sales conversion optimization.
Startek, Inc. (NYSE: SRT), a global provider of customer experience management solutions, is rebranding Aegis, which it acquired in July 2018, and the combined entity will go to market under the global Startek brand.
Vonage (NYSE: VG), a global business cloud communications leader, today announced that VvAA Groep B.V has selected its NewVoiceMedia (NVM) contact center solution to boost its members' customer experience.
ReadyCloud CRM (https://www.ReadyCloud.com)—an ecommerce suite built for consumer retention and growth—has officially rebranded to the ReadyCloud Suite in a move to showcase enterprise-level features for CRM, email marketing, point of sale, shipping, and returns.
The CX Blockchain Institute, the worldwide authority dedicated to fulfilling blockchain in the customer care industry, today announced the availability of its flagship Enhanced CX with Blockchain solution.
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