Supplier News

  1. The Cure For Provider And Payor Pains 2/29/2008
    Based in Eden Prairie, Minn., Ingenix helps transform organizations and advance the state of health care through information and technology. It works with more than 250,000 physicians, health care providers and others that rely on its innovative products, services and consulting to improve the delivery and operations of their business. Ingenix is a wholly owned subsidiary of UnitedHealth Group (NYSE: UNH). Submitted by PointClear
  2. Medway Council Puts Customers First Using Onyx OneServe Employee Portal 2/8/2008
    Medway is situated in north Kent in the southeast of England, in the heart of the Thames Gateway. Being a unitary authority, Medway Council provides the full range of local government services, including education, environment, social care, housing, planning, and much more. With the help of a partner, Medway chose Onyx eShop, recently upgraded to Onyx OneServe 5.0, as the platform on which to build a purpose designed Contact Centre. Submitted by Consona Corporation
  3. CRM System Used To Centralize Data And Form Relationships Between Sales Reps And Advertisers 2/7/2008
    Scripps Networks is a subsidiary of the E. W. Scripps Company, a diverse media concern with interests in national lifestyle cable networks, newspaper publishing, broadcast television stations, electronic commerce, interactive media, and licensing and syndication. Scripps recently set out to find a CRM system that could not only centralize its data, but also allow the company to better understand the relationships between its sales reps, ad agencies, advertisers and its networks. Submitted by Infinity Info Systems
  4. Panasonic Implements A CRM System To Adapt To A Growing Market 2/7/2008
    Panasonic Computer Solutions Company has empowered the mobile workforce by delivering reliable and durable mobile solutions for over 13 years. Due to the enormous popularity of the Toughbook line, Panasonic Toughbook needed a CRM system able to adapt quickly to Toughbook’s rapidly growing marketshare. Considering the complexity and scope of Panasonic Toughbook’s needs, Infinity recommended Sage CRM SalesLogix. Submitted by Infinity Info Systems
  5. What Makes the Perfect Salesforce?
    By Derek Gatehouse, The Perfect Salesforce     1/20/2008
    Want to hire a top producing salesperson for your company? Sure, everyone does. In all my management and consulting years I’ve never been mandated to hire average salespeople.

    But hiring top producing salespeople on a regular basis—those individuals who consistently sell at least four times more than their average counterparts—is perhaps one of the greatest challenges in business. By Derek Gatehouse, The Perfect Salesforce
  6. Transforming Manufacturing Using Voice Of The Customer Strategies By Louis Columbus 1/7/2008
    Competing for customers has never been more challenging, intensely focused, or costly for manufacturers globally. Instead of relying on plunging prices or continually adding in product line extensions to marginally increase a given products’ market size and potential sales, manufacturers must get back to what made many of them successful to begin with, and that is concentrating on knowing the unmet needs of customers and responding to them with innovative products and solutions better than any competitor globally. Submitted by Cincom Systems
  7. Optimizing Enterprise Software Support By Punita Pandey, netCustomer 12/12/2007
    Enterprise software is what companies use to run their business functions such as accounting, human resources, customer relationships management, and supply chain management. The idea behind using enterprise software was to make businesses run more efficiently. The software was meant to enhance the ability to move the right information to the right people at the right time thereby enabling enterprises to quickly adapt to changes in the market place. But the same software could also produce just the opposite results if proper planning and checks and balances were not put in place. Submitted by netCustomer
  8. Transformation In Support Of The Future Force 12/11/2007
    The Defense Logistics Agency’s Transformation Roadmap is our plan and commitment to dramatically improve warfighter support at a reduced cost through business process re-engineering, workforce development, technology modernization and organizational change. Submitted by DLA
  9. Surf Life Saving New Zealand Embraces Hosted Web Technology To Secure Revenue Stream 12/10/2007
    Few volunteer associations are more respected in New Zealand than the country’s surf lifesaving body. Surf Life Saving New Zealand (SLSNZ) has a proud, century-long history of saving the lives of men, women, and children who swim in the seas surrounding the country. Submitted by Oracle
  10. RPM Solutions Maximizes Revenue By Focusing On Opportunities That Deliver The Highest Returns 12/10/2007

    RPM Solutions Pty Ltd is a Melbourne-based innovator in IT performance testing, monitoring, and management. Established in 1989, the private company provides consulting services to the engineering, finance, government, and telecommunications sectors.

    “We help large companies maximize their return on investment in technology,” said Paul McLean, chief executive officer of RPM Solutions. “We run tests to mitigate IT performance and stability risks. Our testing services help organizations understand how their technology can be used at the optimum level.”

    RPM Solutions was using a Microsoft Word customer relationship management (CRM) program to store client information, such as contact details and transaction history. The program, however, provided a limited view of the company’s client roster, and business and sales activities. Submitted by Oracle